Privacy Policy

Easytiger (“we”, “us”, “our”) operates an online professional directory at easytiger.vn. This policy explains what personal information we collect, how we use it, and your rights under applicable data protection law.

Visitors

• Browser and device type collected via analytics (no personally identifying data).
• Country-level location derived from IP address for aggregate analytics only.
• Cookies — see our Cookie Policy.

Registered Clients

• Email address and display name provided at sign-up.
• Messages sent to professionals through the in-app messaging system.
• Contact form submissions (name, email, message).

Professionals

• Application data: full name, email, phone, firm name, license/registration numbers.
• Profile data: bio, photo, service packages, credentials, languages, location.
• Subscription and billing status (payment is processed off-platform).

• To operate and improve the Easytiger directory.
• To verify professional credentials during the application review process.
• To enable authenticated messaging between clients and professionals.
• To send transactional emails (account verification, enquiry notifications).
• To detect and prevent fraud or abuse.
• To comply with legal obligations.

We do not sell your personal information. We do not use your data for targeted advertising.

We process personal data on the following legal bases: (a) contract — to provide the services you have requested; (b) legitimate interests — platform security, fraud prevention, and product improvement; (c) legal obligation — where required by Vietnamese or applicable international law; (d) consent — for any optional communications you opt into.

We share data only in the following limited circumstances:

• Supabase — our database and authentication provider. Data is stored on servers within the European Union.
• Resend — transactional email delivery (post-launch).
• Law enforcement — when required by a valid legal process.

Client account data is retained while your account is active. You may request deletion at any time (see Section 8). Professional profiles remain visible while the subscription is active and for a 30-day grace period thereafter. Application data is retained for 12 months for fraud-prevention purposes.

We use industry-standard measures including encrypted connections (TLS), row-level security in our database, and role-based access controls. No transmission over the internet is 100% secure; we encourage you to use a strong, unique password and enable any available account security features.

Subject to applicable law, you may have the right to access, correct, delete, or restrict the processing of your personal data, and to receive a portable copy of data you have provided to us. To exercise any of these rights, email us at privacy@easytiger.vn. We will respond within 30 days.

Easytiger is not directed at children under 16. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will promptly delete it.

We may update this policy from time to time. Material changes will be communicated with at least 14 days' notice via the platform or by email where required.

Privacy questions or requests: privacy@easytiger.vn