Legal
Effective date: 10 August 2026
First published: 16 June 2026
Easytiger.vn is operated by UXBOX Co., Ltd.(“UXBOX”, “we”, “us”, “our”), an online professional directory. This policy explains what personal information we collect, how we use it, and your rights under applicable data protection law — in particular Vietnam’s Law on Personal Data Protection No. 91/2025/QH15.
For a professional listed on Easytiger, we handle limited business-contact and account-administration information, and the content of enquiries users send them, on our own behalf — to operate the platform, administer subscriptions, maintain security, transmit enquiries and comply with the law. We are not appointed as a listed professional’s data processor for their case files, client records or other datasets they control, and we do not process those datasets on their behalf. Professionals must not upload case files, identity documents, payment-card data or other sensitive material to a profile or account; substantive professional communications belong in an appropriate secure direct channel.
We do not sell your personal information. We do not use your data for targeted advertising.
We process personal data on the following legal bases: (a) contract — to provide the services you have requested; (b) legitimate interests — platform security, fraud prevention, and product improvement; (c) legal obligation — where required by Vietnamese or applicable international law; (d) consent — for any optional communications you opt into.
We share data only in the following limited circumstances:
/chat, the text of your messages and the structured details derived from them (for example the type of help you need, a city, a timeline or a budget band) are sent to a language-model provider outside Vietnam (currently OpenRouter or Google) to generate the reply. We never send your name, email address, account identifier or any other identifier with those requests — the message reaches the provider with nothing tying it to you. Providers handle these requests under their own privacy policies, which can include keeping them for a time and using them to improve their services, including quality review. The assistant does not have access to professionals’ contact details. As always, please don’t enter passport, ID, bank or card numbers in the assistant.Client account data is retained while your account is active. You may request deletion at any time (see Section 8). Professional profiles remain visible while the subscription is active and for a 10-day grace period thereafter. Application data is retained for 12 months for fraud-prevention purposes.
AI assistant conversationsare retained by us for 90 days after the last activity and then deleted automatically; starting a new conversation clears the old one from view right away, and you can ask us to delete one sooner. (Requests sent to the model provider — without identifiers, as described above — are kept on the provider’s own schedule.) Checklists you choose to save are kept with your account until you remove them. If you report an assistant reply, our team may review that conversation; reported conversations that have not yet been reviewed are kept for up to 180 days. We record technical metrics about each assistant turn (timings, outcome codes, token counts, cost) without the text of the conversation.
We use industry-standard measures including encrypted connections (TLS), row-level security in our database, and role-based access controls. No transmission over the internet is 100% secure; we encourage you to use a strong, unique password and enable any available account security features.
Subject to applicable law, you may have the right to access, correct, delete, or restrict the processing of your personal data, and to receive a portable copy of data you have provided to us. To exercise any of these rights, email us at privacy@easytiger.vn. We will respond within 30 days.
Easytiger is not directed at children under 16. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will promptly delete it.
We may update this policy from time to time. Material changes will be communicated with at least 14 days' notice via the platform or by email where required.
Privacy questions or requests: privacy@easytiger.vn